Privacy Policy

1. Introduction

Welcome to WeGrowth App, a marketing, advertising, sales intelligence, and automation platform operated by WeGrowth ("WeGrowth," "WeGrowth App”, "WGAI", "we," "us," or "our").

This Privacy Policy explains how we collect, use, process, store, share, and protect information when individuals and businesses access or use WeGrowth App, our websites, applications, integrations, APIs, and related services (collectively, the "Services").

WeGrowth App helps businesses connect advertising platforms, customer relationship management (CRM) systems, and other marketing and sales tools to analyze performance, manage campaigns, understand customer journeys, generate recommendations, and carry out authorized actions.

We are committed to processing personal information responsibly, transparently, and in accordance with applicable data protection laws.

Service Provider: WeGrowth

Legal Entity: Growth Developers FZE LLC

Registered Address: AMC Boulevard, Ajman, UAE

Privacy Contact: team@wegrowth.com

Website: wegrowth.com

2. Our Role in Processing Information

Depending on the circumstances, WeGrowth may act as a data controller or data processor.

As a data controller, we determine the purposes and means of processing information relating to our own website visitors, account administrators, users, billing contacts, and individuals communicating directly with us.

As a data processor or service provider, we process information imported or connected by business customers on their behalf, subject to their instructions, contractual arrangements, and applicable law.

For example, when a customer connects a CRM containing sales contacts or an advertising account containing marketing data, the customer generally determines why those records are processed and which authorized business activities are performed using them.

Our business customers are responsible for establishing appropriate legal grounds for their collection and use of personal information, providing required notices, and maintaining necessary permissions.

3. Information We Collect and Process

3.1 Account and User Information

When you register for or use WeGrowth App, we may process:

• Name and business contact information.
• Email address and account identifiers.
• Company name, role, and organizational affiliation.
• Authentication and session information.
• Workspace memberships, permissions, and settings.
• Account activity, preferences, and support communications.
• Billing and subscription information, where applicable.

3.2 Advertising Platform Information

When an authorized user connects an advertising platform, WeGrowth App may access and process information available through the permissions granted to the application.

Supported or planned integrations include Meta Ads (Facebook and Instagram), Google Ads, LinkedIn Ads, and other advertising services.

Depending on the provider and authorized access, this may include:

• Advertising account names and identifiers.
• Campaigns, ad groups, ad sets, and advertisements.
• Campaign objectives, delivery status, budgets, and bidding configurations.
• Targeting criteria, audience definitions, and audience metadata.
• Advertising performance, impressions, clicks, conversions, spend, and engagement metrics.
• Advertising creatives, including images, videos, headlines, and advertising copy.
• Conversion definitions and relevant tracking information.
• Account settings, permissions, and authorized business assets.
• Campaign configuration and historical performance.

We process this information to provide reporting, analysis, campaign management, performance optimization, and authorized advertising operations.

3.3 CRM and Sales Information

When customers connect CRM and sales systems, WeGrowth App may process:

• Contact names and business contact details.
• Company records and professional information.
• Lead and prospect information.
• CRM lifecycle stages and sales statuses.
• Sales activities, including emails, calls, meetings, and notes made available through authorized integrations.
• Deals, opportunities, proposals, and related commercial information.
• Lead sources, advertising attribution, and campaign identifiers.
• Sales outcomes and revenue information.
• Associated historical records and data changes.

This information may be used to support CRM analytics, lead qualification, attribution, sales intelligence, workflow automation, and performance reporting.

3.4 Website and Usage Information

We may collect technical and usage information such as:

• IP addresses.
• Browser and device information.
• Operating system and language preferences.
• Pages visited and actions performed.
• Authentication events and security logs.
• Application errors and performance information.
• Cookies and similar technologies where used.

Where legally required, we obtain consent before using non-essential cookies or tracking technologies.

3.5 Information from Other Sources

WeGrowth App may process information from authorized enrichment providers, customer-uploaded files, connected business applications, and publicly available business information where permitted.

The categories of data depend on the integration, customer configuration, and applicable permissions.

4. How We Use Information

We process information for the following purposes:

Providing the Services

To operate WeGrowth App, authenticate users, manage workspaces, synchronize connected platforms, display dashboards, maintain customer records, and provide requested features.

Advertising Analytics and Management

To analyze advertising performance, consolidate reporting across platforms, identify performance trends, manage audiences, create advertising assets, prepare campaigns, and execute authorized campaign changes.

CRM Intelligence and Attribution

To connect marketing activities with lead journeys, opportunities, customer records, and revenue outcomes.

Artificial Intelligence Features

To generate insights, summarize information, classify records, identify patterns, suggest optimizations, draft advertising copy, develop creative content, and support authorized workflows.

Authorized Automation

To perform actions that customers or authorized users approve, or that are permitted under customer-configured automation policies.

Security and Compliance

To detect fraud, prevent unauthorized access, maintain audit records, investigate incidents, and comply with legal obligations.

Service Administration

To provide support, communicate service updates, manage subscriptions, and improve platform reliability and usability.

5. Artificial Intelligence and Automated Processing

WeGrowth App uses artificial intelligence and rule-based systems to analyze information and assist users in making business decisions.

These features may include:

• Advertising performance analysis.
• Campaign optimization recommendations.
• Lead and company qualification.
• CRM data classification.
• Sales and marketing intelligence.
• Advertising copy and creative generation.
• Audience research and campaign planning.
• Workflow and task recommendations.

Where required to provide these features, relevant information may be transmitted to authorized AI infrastructure or service providers operating under applicable contractual and privacy safeguards.

AI outputs may contain errors and should be reviewed when appropriate.

WeGrowth App may support customer-authorized automation, including adjustments to advertising campaigns and certain sales workflows. Such actions are subject to available platform permissions and configured authorization controls.

We do not use customer-provided personal information to train general-purpose AI models for unrelated customers without an appropriate legal basis and authorization. Any model-provider data retention or training arrangements must comply with our applicable agreements and disclosures.

6. Third-Party Platform Integrations

Customers may authorize WeGrowth App to connect with third-party services, including:

• Meta Ads and related Meta business services.
• Google Ads.
• LinkedIn Ads.
• HubSpot and other CRM platforms.
• Marketing automation and outbound communication tools.
• Analytics, enrichment, and business intelligence services.

These connections use supported authentication and authorization methods, such as OAuth, where available.

WeGrowth App accesses information based on the permissions granted by the authorized account holder and subject to each provider's applicable policies.

Customers can request disconnection of supported integrations through their workspace or by contacting us.

Disconnecting an integration stops future authorized access through that connection, but does not necessarily delete information already imported into WeGrowth App. Data deletion is handled separately, as described below.

Third-party services have their own privacy notices, terms, and data-processing practices.

7. Meta Platform Data

When a customer connects a Meta advertising account, WeGrowth App may process information made available through Meta's authorized APIs.

Depending on the permissions granted, this may include advertising account information, campaign and ad-set configurations, creatives, targeting settings, audience metadata, performance metrics, and related advertising or business information.

We use Meta Platform Data only for purposes related to the functionality authorized by the customer and permitted by applicable Meta policies.

We do not request users' Facebook or Instagram passwords.

We do not sell Meta Platform Data or use it for unauthorized profiling, redistribution, or unrelated commercial purposes.

Users and authorized account holders may request the deletion of information obtained through Meta integrations by following the instructions at:

https://ai.wegrowth.com/user-data-deletion

8. Legal Bases for Processing

Where the GDPR, UK GDPR, or similar legislation applies, our legal grounds for processing may include:

• Contractual necessity: To provide requested services and manage accounts.
• Legitimate interests: To maintain platform security, prevent abuse, improve service operations, and conduct appropriate business administration, balanced against individual rights.
• Consent: Where legally required, including certain cookies, communications, or marketing activities.
• Legal obligations: To comply with applicable laws, regulatory requirements, and lawful requests.

When acting as a processor on behalf of a customer, we process personal information according to the customer's lawful instructions and applicable data-processing agreements.

9. Information Sharing

We may share information with:

• Infrastructure and hosting providers.
• Database, storage, and security providers.
• Authorized artificial intelligence service providers.
• Connected advertising and CRM platforms.
• Analytics and operational service providers.
• Professional advisers where necessary.
• Government or regulatory authorities when legally required.
• Authorized customer administrators and workspace members.

Information is shared only as appropriate for the relevant purpose, subject to applicable contractual, technical, and legal safeguards.

We do not sell personal information or customer CRM databases to advertisers or data brokers.

Customer information is logically separated by workspace and subject to access controls.

We may use aggregated or appropriately de-identified performance statistics for analytics and benchmarking where permitted by law, contractual commitments, and platform policies.

10. International Data Transfers

WeGrowth and its service providers may process information in countries other than the country in which the individual resides.

Where required by applicable law, we apply appropriate mechanisms and safeguards for international personal data transfers, such as contractual protections or recognized legal transfer mechanisms.

11. Data Security

We use administrative, organizational, and technical safeguards designed to protect information against unauthorized access, disclosure, alteration, destruction, or loss.

Such measures may include, as appropriate:

• Access controls and role-based permissions.
• Encrypted communications.
• Encryption of sensitive integration credentials.
• Secure authentication and authorization.
• Workspace-level data separation.
• Audit logging and security monitoring.
• Credential rotation and connection revocation.
• Restricted access to customer information.
• Data retention and deletion procedures.

No system can guarantee absolute security.

12. Data Retention

We retain information for as long as reasonably necessary to provide the Services, fulfill authorized customer instructions, maintain security, resolve disputes, and meet legal obligations.

Retention periods may depend on the type of information, connected platform requirements, customer agreements, and applicable laws.

When information is no longer required, we delete, anonymize, or otherwise dispose of it in accordance with applicable obligations.

Certain backup copies, security records, billing records, or information subject to lawful retention requirements may be retained for a limited additional period.

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Access personal information.
• Correct inaccurate information.
• Request deletion.
• Restrict or object to certain processing.
• Request portability of eligible information.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with an applicable supervisory authority.

To exercise these rights, contact:

team@wegrowth.com

If your information is processed by WeGrowth App on behalf of one of our business customers, we may refer your request to that customer or assist them in responding.

We may request reasonable identity or authorization verification before fulfilling a request.

14. User Data Deletion

Users and authorized account holders may request deletion of personal information associated with WeGrowth App.

Instructions are available at:

https://ai.wegrowth.com/user-data-deletion

Requests should identify the relevant account, business, or integration without including passwords or access tokens.

We will review and fulfill applicable deletion requests within legally required timeframes, subject to lawful exceptions.

15. Children's Privacy

WeGrowth App is intended for businesses and professional users and is not designed for children.

We do not knowingly collect personal information directly from children for independent use of the Services.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our Services, technology, legal requirements, or data-processing practices.

The updated policy will be published on this page with a revised effective or last-updated date.

Where required, we will provide additional notice of material changes.

17. Contact Us

If you have questions about this Privacy Policy or our data-processing practices, contact:

WeGrowth — WeGrowth App

Legal Entity: Growth Developers FZE LLC

Email: team@wegrowth.com

Address: AMC Boulevard, Ajman, UAE

Website: wegrowth.com